PLEASE CHECK YOUR EMAIL FOR A TRACKING EMAIL AND VISIT THE LINK BEFORE CONTACTING US!

Please email shipping@planepal.com.au with any shipping related questions.

Australian Shipping - Sent via Australia Post

Regular Shipping - $14.50
Express Post - $18.50

For current AusPost delivery times click here.

Unfortunately we have no control over AusPost delivery delays caused by COVID.

Please allow more than 10 business days when ordering for your trip. If your products are orders 10 business days before your trip but do not arrive before you travel we will provide a refund and arrange postage of the unopened product back to us. 

If products are ordered less than 10 business days prior to your trip and do not arrive in time, we will accept unopened products sent securely back to us. However, we cannot refund shipping costs in cases where products have not been ordered 10 or more business days prior to the date they are needed. 

International Shipping

We are excited to now have several international stockists:
EUROPE    UNITED KINGDOM    NEW ZEALAND    SOUTH AFRICA    UNITED STATES    SINGAPORE/MALAYSIA

Shipping all other regions - $59