Over 60 Approved Airlines
Every airline sets its own rules
Plane Palโข meets the IATA safety checklist for in-flight comfort devices, and more than 60 airlines have reviewed and approved it. Each airline still has its own policy, though. Some have extra seating rules, and a few don't allow any comfort devices at all. Check your airline's rules below, and confirm with them before you fly, because policies can change.
How to use Plane Palโข safely on every flight:
Seating: On most approved airlines, Plane Palโข can be used in a window seat, or a middle seat in the centre rows. Each airline sets its own rules, though. On smaller aircraft, Jetstar and Qantas only allow it in a window seat, and Garuda only allows it in window seats. Check the links below or contact your airline before you book your seat.
Inflating: Some airlines don't allow battery-powered or self-inflating devices on board. On those flights, you'll need to inflate Plane Palโข manually. Check your airline's rules below before you fly.
Timing: Don't use it during take-off or landing. Inflate it once the seatbelt sign is off after take-off, and pack it away before landing.
Seatbelt: Keep your child's seatbelt fastened the whole time. You can ask the crew for an infant extender belt to help with this.
Your space only: Plane Palโข must stay within your own seat area. It must never get in another passenger's way, attach to the seat in front, push against it or block it in any way, or hang into the footwell next to you.
NEW: Qantas and Jetstar now allow Plane Pal โ manual inflation only. Battery-powered pumps can't be used onboard these airlines, so if you have the Self-Inflating Plane Pal, simply inflate it using the manual valve instead of the pump.
The following airlines have advised via their customer service that they allow Plane Pal:
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Aegean Airlines
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Aer Lingus
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AirAsia
AirAsiaย Indiaย
AirAsia Indonesia
AirAsia Xย Indonesia
AirAsia Japan
AirAsia Malaysia
AirAsia X Malaysia
AirAsia Philippines
AirAsia Thailand
AirAsia X Thailand
Air Calin
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| Air Europa |
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Air India
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Air Japan
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Alaska Airlines
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All Nippon Airways (ANA)
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Alliance Airlines
American Airlines
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Cebu Pacific
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China Eastern
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China Southern
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Easy Jet
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Fin Air
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FlyBe
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Garuda Indonesia (economy window seat only)
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Hong Kong Airlines
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Iberia Airlines
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Iceland Air
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JetBlue
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Lux Air
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Malaysia Airlines
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Malindo Air
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Norwegian Air
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Oman Air
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Pacific Airlines
Peach Aviation
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Philippine Airlines
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Royal Jordanian Airlines
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Samoa Airlines
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Scandinavian Airways
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Scoot
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Silk Air
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Southwest
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Swiss Air
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TUI Airways
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Vanilla Air
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Vietnam Airlines
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Virgin America
(We are the only approved inflatable cushion approved by Virgin Atlantic)
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WestJet
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IMPORTANT INFO
The above list is indicative only and provided on a "best endeavours basis", based on responses from airlines and/or previous customer experiences. If you are ever travelling with a Plane Pal and are declined use on one of our approved airlines, let us know as soon as possible as we track this information and aim to ensure all airlines are educated around its use. In using this information, you accept we can't be held responsible should the airline refuse use. As advised in section 1.4 of our terms, refunds are not allowed where a third party carrier refuses a Plane Pal's use.
You accept full responsibility for contacting your carrier prior to purchasing to check they don't expressly exclude the use of a Plane Pal onboard, as policies can change frequently e.g from our experience, we do find that depending on who you speak to the answer can change back and forth during one phone call!
Couldn't find your airline above?ย Don't panic. Weย probablyย haven't had a clear indicationย from the airline yet. We suggest you contact the airline directly or check out customer experience on our Facebook Page.
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